Having started as a communication coach and trainer in 1993, I am now active as a Transformation Expert with 20 years of practical experience, primarily in integrated organisational development. In my opinion, learning and the developing of organisations, structures, processes and, of course, the people involved, are a coherent whole.

One of my focuses is on designing career and learning pathways as well as hybrid programmes for target groups at leadership and management level. Above all, I am in charge of managing transformation projects and processes within organisations. In this context, I initiate strategy building and implementation mechanisms to make businesses, authorities and associations fit for the future and to systematically train their responsible target groups. Future issues and questions can be addressed only in a cooperative and thus responsible manner. This requires people to change their understanding of management and leadership roles as well as to develop new skills.

My service offerings also comprise the initiation and implementation of modern formats of leadership and cooperation as well as the sustainable anchoring for culture shaping and culture development. It is important to me that my formats always develop into experiential structures and optimal learning settings for the respective target groups. On this basis, mindset transitions and real changes are feasible as prerequisites for advancement and progress.

A short overview of my career

• Responsible for the training of graduates in commercial studies and business administration in applied leadership and management at the EUVA (Europäische Verkehrsakademie).
• Teaching at the academy for science and technology within the university of Duisburg-Essen. Development of approaches and procedures in the fields of management, leadership, international project management, personnel qualification and change management.
• In 1989, founding of my own school of speech, which was the first school for speakers and debating in Mülheim an der Ruhr, where project managers, specialists, managers and executives as well as professional politicians and spokespersons benefited from speech training and performance consulting.
• Educated at the institute for rhetoric, speech and ethics (mediation) within the Dominican monastery in Bornheim-Walberberg near Bonn.
• Trained in the Harvard concept for applied diplomacy/negotiations for economic and foreign affairs purposes.
• Educated in action sciences at the chair of cooperative rhetoric (German society for speech training and speech science (DGSS)).
• Studies of German / work and learning psychology / andragogy / applied communication sciences.

Which channels and forms of communication are appropriate at what time? How do I formulate a confidential communication, a public speech, a PR article, the employee manual or even intranet content? Heike, a specialist in German studies, shows how it is done and will certainly find the right words.

Together with Nicole, Heike successfully developed amongst others a sales communication to be used in complaint management. Likewise, she worked side by side with Nicole as to the crisis communication.

Which marketing measure at what time? How do I realise both internally and externally a consistent and living corporate identity? How does an appropriate corporate design look like? These are the subjects, graphic designer Frauke has theoretically and practically dealt with in an intensive way since many years.

In cooperating with Nicole it is amongst others her part to visualise complex contexts and processes in an illustrative and clear way in order to prepare, for example, effective and sustainable training materials.